“We thought it might help our customers, but we are amazed by the outcome” said Ryba Macaulay Technical Director Viv Burrows. “We introduced the Repairs Portal a few months ago without fanfare to a few customers. The feedback has been incredible. One customer has even started an Online Repairs business as a result”
“As we migrate hosted customers to our ‘Fibre to Premises’ Gold network, the speed for the end user gets faster and faster. In simple terms, we can present the information far quicker than the remote user can download it, so the speeds are incredible”
Get in touch and see how we can improve your customer interaction. Let customers be part of the repairs process from their mobile
Repairs Portal up and running